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Join Our Team
“Being” is a lifestyle. “Being” is a fashion. “Being” is priceless.
Open Positions
Front Office Agent
SPA Manager
Guest Relations Agent
Front Office Agent
Seven Visions Resort & Places, The Dvin is seeking a professional, friendly, and guest-oriented Front Office Agent to join our team. The ideal candidate will serve as the first point of contact for guests and ensure a smooth, welcoming, and efficient guest experience throughout their stay.
Job responsibilities
- Welcome and check-in/check-out guests in a professional and efficient manner
- Handle reservations, room assignments, and guest inquiries
- Provide accurate information about hotel services, facilities, and local attractions
- Manage guest requests and complaints, ensuring timely resolution
- Process payments, invoices, and maintain accurate billing records
- Coordinate with other departments to ensure smooth operations
- Maintain up-to-date guest records in the hotel system
- Ensure compliance with hotel policies, procedures, and service standards
- Deliver exceptional customer service and maintain a welcoming front desk environment
Required qualifications
- Bachelor’s degree in Tourism, Foreign Languages, or a related field is preferred
- Minimum 1 year of experience in Front Office or a similar hospitality role
- Excellent communication and interpersonal skills
- Strong customer service orientation and professional appearance
- Good problem-solving and multitasking abilities
- Fluency in Armenian, English, and Russian; other languages are an advantage
- Experience with Opera PMS is an advantage
- Flexibility to work shifts, weekends, and holidays
What we offer
- Competitive salary and benefits package
- Opportunity to work in a luxury hospitality environment
- Professional growth and training opportunities
- Supportive and dynamic team culture
- Career development within the hospitality industry
SPA Manager
Seven Visions Resort & Places, The Dvin is seeking an experienced, passionate, and service-oriented SPA Manager to lead our wellness operations and deliver exceptional, personalized experiences that reflect the highest standards of luxury hospitality.
Job responsibilities
- Manage the daily operations of the SPA and wellness facilities
- Lead, train, motivate, and supervise SPA therapists and reception staff
- Ensure outstanding guest satisfaction and personalized service delivery
- Maintain cleanliness, hygiene, safety, and luxury service standards throughout the SPA
- Develop treatment menus, wellness programs, and promotional offers
- Monitor appointments, scheduling, inventory, and supply management
- Handle guest feedback and resolve concerns professionally and efficiently
- Collaborate with hotel departments to enhance guest experience and wellness offerings
- Prepare operational reports, budgets, and performance analyses
- Ensure compliance with health, safety, and hospitality regulations
Required qualifications
- Bachelor’s degree in Hospitality, Business, Wellness Management, or a related field
- Minimum 3–5 years of SPA management experience within luxury hotels or resorts
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset with exceptional service standards
- Knowledge of SPA operations, wellness trends, and luxury hospitality practices
- Ability to work flexible schedules, including weekends and holidays
- Proficiency in Armenian, English, and Russian; additional languages are an advantage
What we offer
- Competitive salary package
- Professional growth and development opportunities
- Dynamic luxury hospitality work environment
- Employee benefits and wellness programs
- Opportunity to work with an internationally inspired hospitality brand
Guest Relations Agent
Seven Visions Resort & Places, The Dvin is seeking a Guest Relations Agent to join our Front Office team. The ideal candidate is passionate about hospitality and committed to delivering exceptional guest experiences while upholding the highest standards of luxury hospitality.
Job responsibilities
- Welcome guests warmly and ensure a smooth check-in experience
- Build positive relationships and provide personalized service throughout each stay
- Handle guest requests, inquiries, and special arrangements professionally
- Resolve guest complaints efficiently, ensuring complete satisfaction
- Coordinate with Front Office, Housekeeping, Food & Beverage, and other departments
- Conduct daily guest follow-ups and courtesy calls
- Manage VIP arrivals, amenities, room inspections, and personalized experiences
- Maintain accurate guest profiles and preferences in the property management system
- Assist with reservations, transport, restaurant bookings, and local recommendations
- Monitor guest feedback and communicate relevant information to management
Required qualifications
- Bachelor’s degree in Tourism, Foreign Languages, or a related field is preferred
- Minimum 1 year of experience in Guest Relations, Front Office, or a similar role
- Luxury hotel or resort experience is an advantage
- Excellent communication and interpersonal skills
- Exceptional guest service and hospitality mindset
- Professional appearance, emotional intelligence, and empathy
- Strong active listening, conflict resolution, and complaint handling skills
- Experience with Opera PMS is an advantage
- Fluency in Armenian, English, and Russian, written and spoken
What we offer
- Competitive salary and benefits package
- Opportunity to work in a luxury hospitality environment
- Professional growth and training opportunities
- Supportive and dynamic team culture
- Career development within the hospitality industry