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Join Our Team
Seven Visions sets the standard for luxury hospitality in Yerevan. If you have the capabilities to meet it, join us.
Open Positions
Front Office Agent
SPA Manager
Learning & Development Manager
Front Office Agent
Seven Visions Resort & Places, The Dvin is seeking a professional, friendly, and guest-oriented Front Office Agent to join our team. The ideal candidate will serve as the first point of contact for guests and ensure a smooth, welcoming, and efficient guest experience throughout their stay.
Job responsibilities
- Welcome and check-in/check-out guests in a professional and efficient manner
- Handle reservations, room assignments, and guest inquiries
- Provide accurate information about hotel services, facilities, and local attractions
- Manage guest requests and complaints, ensuring timely resolution
- Process payments, invoices, and maintain accurate billing records
- Coordinate with other departments to ensure smooth operations
- Maintain up-to-date guest records in the hotel system
- Ensure compliance with hotel policies, procedures, and service standards
- Deliver exceptional customer service and maintain a welcoming front desk environment
Required qualifications
- Bachelor’s degree in Tourism, Foreign Languages, or a related field is preferred
- Minimum 1 year of experience in Front Office or a similar hospitality role
- Excellent communication and interpersonal skills
- Strong customer service orientation and professional appearance
- Good problem-solving and multitasking abilities
- Fluency in Armenian, English, and Russian; other languages are an advantage
- Experience with Opera PMS is an advantage
- Flexibility to work shifts, weekends, and holidays
What we offer
- Competitive salary and benefits package
- Opportunity to work in a luxury hospitality environment
- Professional growth and training opportunities
- Supportive and dynamic team culture
- Career development within the hospitality industry
SPA Manager
Seven Visions Resort & Places, The Dvin is seeking an experienced, passionate, and service-oriented SPA Manager to lead our wellness operations and deliver exceptional, personalized experiences that reflect the highest standards of luxury hospitality.
Job responsibilities
- Manage the daily operations of the SPA and wellness facilities
- Lead, train, motivate, and supervise SPA therapists and reception staff
- Ensure outstanding guest satisfaction and personalized service delivery
- Maintain cleanliness, hygiene, safety, and luxury service standards throughout the SPA
- Develop treatment menus, wellness programs, and promotional offers
- Monitor appointments, scheduling, inventory, and supply management
- Handle guest feedback and resolve concerns professionally and efficiently
- Collaborate with hotel departments to enhance guest experience and wellness offerings
- Prepare operational reports, budgets, and performance analyses
- Ensure compliance with health, safety, and hospitality regulations
Required qualifications
- Bachelor’s degree in Hospitality, Business, Wellness Management, or a related field
- Minimum 3–5 years of SPA management experience within luxury hotels or resorts
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Customer-focused mindset with exceptional service standards
- Knowledge of SPA operations, wellness trends, and luxury hospitality practices
- Ability to work flexible schedules, including weekends and holidays
- Proficiency in Armenian, English, and Russian; additional languages are an advantage
What we offer
- Competitive salary package
- Professional growth and development opportunities
- Dynamic luxury hospitality work environment
- Employee benefits and wellness programs
- Opportunity to work with an internationally inspired hospitality brand
Learning & Development Manager
Are you passionate about helping people learn, grow, and succeed? Join Seven Visions Resort & Places | The Dvin as our Learning & Development Supervisor and play a key role in developing our team and delivering exceptional guest experiences.
Job responsibilities
- Coordinate and oversee the hotel’s training and development programs.
- Plan and coordinate new employee orientation and onboarding sessions.
- Deliver training on customer service, company policies, hospitality standards, and operational procedures.
- Identify training needs in collaboration with department managers and develop appropriate training plans.
- Coordinate and supervise internal and external training activities and facilitators.
- Monitor training schedules, attendance, completion, and overall program effectiveness.
- Maintain accurate training records and prepare regular training reports.
- Evaluate training outcomes and recommend improvements based on feedback and performance results.
- Support employee development, engagement, and continuous learning initiatives.
- Ensure completion of mandatory training programs and compliance with company policies and health & safety training requirements.
Required qualifications
- Bachelor’s degree in Human Resources, Hospitality Management, Tourism, or a related field.
- Previous experience in the hospitality industry is mandatory.
- Experience in Learning & Development, Training, or Human Resources is a strong advantage.
- Knowledge of hospitality service standards, training principles, and employee development practices.
- Strong communication, interpersonal, planning, and organizational skills.
- Coaching and mentoring abilities.
- Effective time management and prioritization skills.
- Strong teamwork and collaboration skills.
- Proficiency in Microsoft Office.
- Fluency in Armenian, English, and Russian.
- Ability to work in a fast-paced hospitality environment and manage multiple priorities.